What do I do if I don’t receive the email to change the password?


Check the email address you have provided us has no mistakes in it. If the email you have entered is correct and you still do not receive it in your inbox, check to see if it is in your spam folder.

Once you know it has not reached you as spam either, write to us at info@boboli.es or call us at +34 93 758 99 09 from Monday to Thursday from 9:00 to 14:00 and on Fridays from 9:00 to 13.00 and we will look into the matter.