How do I know if my order has been processed correctly?

Once you have completed the purchase, you will receive an email confirming your order (Remember to check your spam or junk email tray). You can also consult the order, signing in with your username, in MY ACCOUNT, ORDERS. In this way you can know the stage your order is in at any given moment.

If you buy as a guest: you can view the status of your order and process a return from the email confirming the order.