What are the requirements for returning one or several items?


Garments being returned must be in perfect condition and have their original labels. Returning swimwear is accepted so long as the protective packaging is intact, so also the safety seals or protection devices. Intimate apparel (knickers and boxer shorts) cannot be changed or returned in accordance with article 103 e) of the Royal Legislative Decree 1/2007, of 16th November, approving the Law of Consumers and Users, as they are not considered apt for returning once the seals have been broken after delivery of the goods because the protection of health or hygiene can no longer be assured.